Exterior waterproofing addresses the source directly: excavation, membrane application, and footing drainage designed to keep water away from the wall in the first place, permanently.
Call +1-866-476-1348
Four commitments that separate a properly trained exterior waterproofing crew from a generalist showing up with a truck and a hope.
Crews are trained in excavation depth, membrane application, and footing drain installation specific to exterior systems.
Initial exterior assessments, requiring a full perimeter walk, are typically scheduled within a few days across our service area.
Pricing accounts for landscaping restoration where excavation disturbs existing beds or hardscape.
We apply rubberized asphalt or sheet membrane rated for permanent below-grade exposure, not a consumer coating that degrades in a season or two.
We don't run a one-size-fits-all playbook — every exterior waterproofing job starts from these core service components, adapted to what your property actually needs.
Drainage board over the membrane channels water down to the footing drain instead of pressing against the wall. This is the most thorough exterior fix available and typically carries the longest service life.
Older homes often have drains that have silted in or collapsed over decades — we assess and replace where compromised.
Soil sloping toward the foundation sends every rainfall straight at your basement wall, regardless of how good the membrane below is.
Window wells without proper drainage collect and hold water against a vulnerable point in the wall — often the source of a leak that seemed to come from nowhere.
Sealing from the exterior addresses hydrostatic pressure at the point of entry rather than relying solely on interior injection.
Here's what happens between your call and a completed exterior fix.
Photos of the affected area, texted ahead, help the technician plan equipment before arriving.
You'll get a text confirmation with an arrival window and any documents needed, like utility locate authorization.
Utility locates are scheduled ahead of excavation as standard practice.
Excavation sites are backfilled, compacted, and regraded to proper slope before the crew leaves, with landscaping restoration included.
Real feedback from Welcome-area customers who called us for exterior waterproofing.
"They found our footing drain had completely collapsed after thirty years — explains why interior fixes never fully worked before."
"Regraded the whole side yard and extended our downspouts as part of the job. Haven't seen water against that wall since."
"Excavation crew was careful with our landscaping and put everything back better than it was before."
"They explained why interior injection alone wasn't going to solve our specific problem before recommending exterior work."
The questions Welcome customers ask us before booking exterior waterproofing service.
Our exterior waterproofing crews cover Welcome and the surrounding Welcome, NC service area, with regional dispatch keeping response times tight regardless of which part of the footprint you're in.
Not certain whether exterior waterproofing reaches your property? Call +1-866-476-1348 and dispatch can confirm immediately.
Notice: Arrow Tight Waterproofing is a free referral service designed to assist homeowners and businesses in connecting with independent local contractors. All contractors and service technicians are independent and Arrow Tight Waterproofing does not warrant or guarantee any work performed. It is the responsibility of the customer to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All calls are routed to independent local service providers.
